Privacy policy

We collect as little as we can, we never sell your information, and you can delete your account whenever you like.

What we collect

• If you create an account: your email address and your latest quiz choices, so we can show you matching stories and, if you want them, send weekly picks. We never save your free-text answer to your account.
• Quiz answers, anonymously: we keep the options people choose and their free-text answers, with no name, email or visitor ID attached, to learn which stories readers need. We remove email addresses, phone numbers and links from the text. If an answer suggests someone is in crisis, we don’t keep the words.
• Reading counts: a cookie with a random ID lets us count how many different people read each story or were matched to it. We store only a scrambled version of that ID. We use these totals to tell featured runners about their story’s reach.
• Featured runners: the contact details you give us so we can work on your story and send you updates about it.

Cookies and storage

• sw_vid: the anonymous counting ID above.
• sw_session: keeps you signed in.
• Your browser also remembers small preferences, like your chosen course style.

We don’t use advertising or cross-site tracking cookies.

Who we share it with

Only the services that run Second Wind for us: our hosting and database providers, and our email provider, which delivers sign-in links and newsletters. They may process your information only to provide those services. We don’t sell or rent your information.

Your choices

• Turn weekly emails on or off, or delete your account, from your account page. Deleting removes your email and saved answers.
• Every email has a way to unsubscribe.
• To ask what we hold about you, or to have it removed, email hello@example.com.

Children

Second Wind isn’t meant for children under 13, and we don’t knowingly collect their information.

Changes

If we change this policy in a meaningful way, we’ll update the date above and let account holders know.